Telephone Features Reference Guide Function How To Code Description Hold To Activate   FLASH, hear stutter tone, do not hang up (your call is now on hold). If you hang up, your phone rings intermittently to remind you. To Return   FLASH (or lift handset if you had hung up), you will be reconnected to the caller. Call Transfer To Activate   FLASH, hear stutter tone, dial number, announce caller in privacy, hang up. 3-Way Conference To Activate   During existing call, FLASH, hear stutter tone, dial third party, FLASH to bring all 3 parties together. Conference calls for more than 3 parties must go through the Operator Attendant. To Return   FLASH to drop third party. Caller ID Displays the telephone number of incoming calls originating from the DOE switch. Call Forward Busy Line All calls to a busy number are directed to another number specified by the customer. Call Forward Don't Answer All calls to an idle number will ring a predetermined number of rings and then be redirected to another number specified by the customer. 6-Way Conference (Unavailable at this time) To Activate *41 Lift handset, dial *41, hear dial tone, dial first party, flash again to receive dial tone, continue these steps until all parties are on the conference call. Call Pickup To Respond *53 Lift handset, dial *53, answer call for another station in your group. Consultation Hold "Flip/Flop" To Activate *52 Ask first party to hold, FLASH, hear stutter tone, dial *52, hear stutter tone, dial number, consult privately. To alternate between held calls, FLASH plus *52. Automatic Call Back (Camp-On) To Activate *66 When reaching busy signal, FLASH, hear dial tone, dial *66, hear confirmation tone (triple beep) and hang up. To Respond   Hear 3 short bursts of ringing, lift handset, number is automatically dialed. To Cancel *86 Lift handset, dial *86, hear stutter tone, hang up. Works on DOE switch only. Call Return To Activate *69 Dials the last incoming call. (This feature works only with calls originating from the DOE switch.) To Cancel *89   Call Waiting To Respond   Hear quick beep during a conversation. To answer new call, FLASH (first call is put on hold), talk to incoming caller. (FLASH to alternate between callers.) To Disable *70 To disable Call Waiting for one call only, lift handset, dial *70, hear stutter tone, and dial the number. This also disables priority calls for one call only. Call Forward Variable To Activate *72 Lift handset, dial *72, hear dial tone, dial number where calls are to be forwarded, hear stutter tone. ALL INCOMING CALLS WILL FORWARD IMMEDIATELY. To Cancel *73 Lift handset, dial *73, hear stutter tone, hang up. Call Block on Public Lines¹ To Activate *67 Lift handset, dial *67, call will not display on Caller ID equipment. Call Block on Private Lines² To Activate *67 Lift handset, dial *67, call will display on Caller ID equipment. Manual Exclusion Auto Exclusion To Activate *60 Lift handset, dial *60. This will prevent another station from joining the call where analog lines appear on ISDN sets. To Deactivate *61 Lift handset, dial *61 before placing the call. This will allow another party to join in on the call. Speed Calling I Speed Call 8 Number Storage To Program *74 Lift handset, dial *74, hear dial tone, dial the storage code plus the number to be stored, hear stutter tone, hang up. Lift handset, dial the storage code plus #. (Use numbers 2-9 for storage code.) Speed Calling II Speed Call 20 Number Storage To Program *75 Lift handset, dial *75, hear dial tone, dial the storage code plus the number to be stored, hear stutter tone, hang up. Lift handset, dial the storage code plus #. (Use numbers 20-39 for storage code.) Notes Not all features are available on all lines due to system administration. Feature activation codes may change based on system administration updates. There are no additional charges for the above features. Each telephone number has the Hold, Call Transfer, and 3-Way Conference features; all other features must be requested. On telephones without a FLASH button, depress the switch hook briefly to activate FLASH. Please use FLASH or RECALL button when available. ¹ Lines are normally set up as public. This means that all calls placed from your phone will display on Caller ID equipment. ² Upon request, a line set up as private. This means that all calls placed from your phone will not display on Caller ID equipment.

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