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To help serve you better, please take a few moments to answer the following
questions. Thank you for your support!
For each question, please give it a 1 to 4 rating:
4 Exceeded expectations
3 Met expectations
2 Did not meet all expectations
1 Did not meet anyexpectations
N/A Not applicable to service requested
- When reporting your request to the Qwest Service Center, the customer service representative(Operator or Service Order Group) handled your service request in a helpful, courteous, and professional manner.
4
3
2
1
N/A
- The Qwest Technician that responded to your service request was helpful, courteous, and professional.
4
3
2
1
N/A
- Your service request was completed by the due date you were given or that you requested.
4
3
2
1
N/A
- You were kept informed of delays and rescheduled dates.
4
3
2
1
N/A
- Your service request was completed to your satisfaction.
4
3
2
1
N/A
- Would training on the use of the telephone equipment and it's features be beneficial if offered? If so, which would be most beneficial?
ISDN
Key System
Voice Mail
Other
- Do you have any comments or suggestions on how we could improve our services?
Completion of this section is optional but would be appreciated.
Name:
Email:
Phone:
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